How do I handle a difficult customer at the helpdesk?

Description

Your go-to guide for Coulee Tech's helpdesk queries, based on internal documents.

Welcome Message

Welcome to Coulee Tech's Helpdesk Assistant! How can I assist you today?

Prompt Starters

1. How do I handle a difficult customer at the helpdesk?
2. What's the procedure for escalating a helpdesk ticket?
3. Can you explain our refund policy?
4. Where can I find the network troubleshooting guide?

Tools

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Use Helpdesk Rockstar on ChatGPT